RAMGOAL Wall Mounted Mini Basketball Hoop replacement backboard

My son loves this goal and after 8 years of nearly daily use the tape on the backboard was slowly pulling off. I reach out to RamGoal and Matt got back to me and helped me get this replacement so my son could keep playing it for many more years. Great product, great durability, and great customer service!

I paid for 2 day shipping to receive it for my kids birthday. When I questioned it 6 days later this was the response.
I acknowledge your request. You did pay $19 for fast shipping and I paid $19 for a Priority Mail 2 day shipping label and shipped your backboard the morning after you placed the order. Unfortunately RAMGOAL does not own the US Postal Service and I doubt they would be willing to give me a refund. I see your backboard is scheduled to be delivered today.

RAMGOAL Wall Mounted Mini Basketball Hoop replacement backboard

My son & I have never been happier. If you have the ceiling space in your home this is a must. Would highly recommend.

I reached out about this assembly to inquire if it was the backboard with metal or just the backboard itself. In doing this, the OWNER responded to my email answering my question. In his response, he brought up some changes made to the metal assembly and provided excellent service to get a discounted replacement, which we didn’t even ask for. You don’t find many owners who are willing to bring up discounting a replacement, especially when you don’t even ask for that! Great job Ramgoal team!!